Как отменить заказ:
Dear Victoria's Secret!
I ask you please cancel my Order#******.
Waiting for your confirmation.
Sincerely, Имя Фамилия.
Customer Number:****
Письмо об отмене бэкодера:
Dear Victoria's Secret!
I'm Customer Number: ...
I ask you to cancel backordered item (название, артикул, цвет, размер) from my Order Number:****
Hope to hear from you soon.
Thanks.
Best Regards, ...
Статус заказа:
Dear Victoria's Secret!
I'm Customer Number: ***
Order Number: ***
Tell me please, why is my Order still "Unknown" from 04/30/2008?
The money have been charged from my Visa card.
Are there any problems?
Hope to hear from you soon.
Чтобы деньги сняли быстрее:
Dear, Victoria's Secret!
I hope, now I have enough money on my credit card. Could you try again to obtain authorization, please.
My Customer Number:***
Order Number: ***
Thank you.
Изменить цвет
Dear Victoria's Secret.
I'm Customer Number:***
My Order Number:***
I ask to change the colour of the Item (код и наименование вещи) from (старый цвет) on the (нужный цвет).
Thank you.
Добавить код:
Dear Victoria's Secret!
Order Number: ***
Customer Number: ***
I ask you to apply to my order this special offer code ****, please. I forgot all about it.
Sincerely, Имя Фамилия.
Товар с браком:
Dear Victoria`s Secret!
My Customer Number: ................
Order Number: ................
I received the damaged merchandise with my order.
Item no ..... артикул и название вещи
I am very disappointed.
Could you please solve this problem.
Hope to hear from you soon.
Желательно приложить фото с браком.
посылка не пришла / просьба вернуть деньги:
Dear Victoria's Secret!
I'm сustomer number ***
My Order Number ***
Order Date: месяц/число/год
I haven't yet got my Order #***.
So I would like a refund to my Visa (Mastercard) card.
Thank you for understanding, waiting for your confirmation.
Best Regards, Ваше имя.посылка не пришла / просьба вернуть деньги
Dear Victoria's Secret!
I'm сustomer number ***
My Order Number ***
Order Date: месяц/число/год
I haven't yet got my Order #***.
So I would like a refund to my Visa (Mastercard) card.
Thank you for understanding, waiting for your confirmation.
Best Regards, Ваше имя.
Вещь подешевела в течении 3х недель после отправки:
Dear Victoria's Secret!
Customer Number: ***
Order Number: ***
Order date: месяц/число/год
Could You please make price adjustment for the item(s) in my order.
• Item Description: описание, цвет, размер.
• Item Number: артикул
• The new sale price listed in your Online Shop is $**.
Thank you very much!
Sincerely, Фамилия Имя.
Не хватает вещи в посылке:
Dear Victoria`s Secret!
I'm Customer Number: ................
Today I've received my Order Number: (номер вашего заказа). But there wasn't the item (пишите артикул, название, цвет, размер вещи, которая отсутствует). And there were not in my parcel any items I did not order.
So, I hope you will assist me with this matter and replace the missing item.
Sincerely, Имя Фамилия.
Просьба разблокировать деньги на карте:
Dear Victoria's Secret,
Please, contact my bank office and inform them that you will not be processing first charge fo my order #*****. The reservation of these funds should be dropped within 3 to 30 business days, but if you contact my bank and ask them drop this reservation it may be dropped in 1-3 days.
Your letter reselve the problem!
Hope to future cooperation, Ваше имя.